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Persona: E-Commerce

EmpCo compliance for online shops

From 27.09.2026, all product pages must comply with EU greenwashing law. Existing products are affected. The regular consequence is a cease-and-desist demand with injunction and damages; a statutory maximum of up to 4% of the annual turnover achieved in the affected member state applies only in EU-coordinated CPC enforcement proceedings (Art. 21 Reg. 2017/2394). Here you will find the key risks, the shop checklist and integration options.

Check your shop for free Multi-domain from €199/mo
Risk mapping

Typical EmpCo breaches in shops

These five patterns show up regularly in shop audits. Sorted by severity of risk, each with the applicable legal basis. A check only, not legal advice.

High

"Carbon-neutral shipping" on product pages

Reason: Environmental claims based on offsetting greenhouse gas emissions are blacklisted under Directive (EU) 2024/825 (new Annex I point 4c to the UCPD), applicable EU-wide from 27.09.2026. In Germany this is implemented in the UWG (Annex to § 3 (3), No. 4c).

High

"Sustainable packaging" without verifiable evidence

Reason: Generic environmental claim without recognised evidence. In Germany covered by the Annex to § 3 (3) UWG No. 4a (non-verifiable generic environmental claim) and § 5b UWG (withholding material information).

Medium

"Organic" without the EU organic logo

Reason: Protected term under Regulation (EU) 2018/848. Use without certification can be misleading under § 5 UWG.

Medium

Vague "eco" or "green" in the product name

Reason: Generic environmental claim within the meaning of § 2 (2) UWG. Misleading under § 5 UWG; from 27.09.2026 also Annex to § 3 (3) UWG No. 4a where it cannot be substantiated.

Medium

Self-created sustainability label

Reason: Sustainability labels without an underlying certification scheme or public authority basis are blacklisted under Directive (EU) 2024/825; in Germany the Annex to § 3 (3) UWG No. 2a, applicable from 27.09.2026.

Checklist

Shop audit across 5 areas

Product pages

  • Capture all environmental claims (e.g. "climate neutral", "sustainable", "eco")
  • For certificate logos: check whether a certificate number is present
  • Identify delivery promises such as "carbon-neutral shipping" (offsetting claim)
  • Check material details for verifiability (e.g. "made from recycled material")

Category & landing pages

  • Capture "sustainable fashion", "eco products" as filters or categories
  • Identify hero banners with generic environmental claims
  • Review SEO copy: generic environmental claims without evidence can be subject to cease-and-desist

Checkout & shipping

  • Capture shipping options labelled "climate neutral" (offsetting claim)
  • Check packaging labels such as "sustainable packaging" for evidence
  • Review terms & conditions for "green" promises without substantiation

Marketing

  • Check newsletter templates for environmental claims
  • Check social media ads for environmental claims
  • Review affiliate copy and influencer briefings for environmental claims
  • Check product photos for generic environmental symbols without evidence

International shops

  • Directive (EU) 2024/825 applies EU-wide from 27.09.2026; national implementation varies by country (DE published in BGBl. I 2026 No. 43; the remaining member states (AT/FR/ES/IT/NL) are in the process of transposition)
  • Check translations: "climate neutral", "duurzaam" — capture comparable claims
  • Per-country ranges: consider the national legal situation of each market individually
Integration

Shop system integration

Shopify

Effort: Low
  • Add the Empcora embed in the theme layout (Liquid snippet)
  • Product tag API: trigger an Empcora scan on every product update
  • App Store integration in preparation (Q3 2026)

WooCommerce / WordPress

Effort: Low
  • The WP plugin (beta) installs the Empcora crawl as a hook
  • On `save_post`, an automatic scan via the Empcora API
  • Admin notice in the backend when there is a compliance risk

Shopware 6

Effort: Medium
  • Empcora Shopware plugin in the store (planned Q3 2026)
  • Until then: webhook on the Product/Update event + Empcora API
  • Administrator module available for bulk reports

Magento / Adobe Commerce

Effort: Medium
  • REST API integration: trigger an Empcora scan on product save
  • Custom Magento module or your own cron job
  • Enterprise plan recommended for multi-store setups

Custom / Headless

Effort: Low
  • REST API at api.empcora.de — auth via API key
  • Headless: scan via CMS hook (e.g. Strapi, Contentful, Sanity)
  • CI/CD integration: Empcora check as a build step

Frequently asked questions from day-to-day shop operations

Do the new rules also apply to existing products?

The amended UWG provisions implementing Directive (EU) 2024/825 apply in Germany from 27.09.2026 — and also affect existing items with older descriptions. Empcora captures the relevant claims centrally and ranks them by risk.

Are dropshippers and marketplaces also affected?

As a rule, fair-trading law applies to advertising in the course of business on the EU market. Anyone who offers a product on the market may be responsible for the product presentation. In Germany, parties entitled to take action include competitors, the Wettbewerbszentrale, qualified consumer associations (§ 4 UKlaG) and the IHK.

What sanctions are possible?

The regular consequences of an infringement are a cease-and-desist demand, an injunction and damages. Only in EU-coordinated CPC enforcement proceedings (Art. 21 Reg. 2017/2394, § 19 UWG) may fines of up to €50,000 be imposed — or, where annual turnover exceeds €1.25m, up to 4% of the annual turnover achieved in the EU Member State concerned (no more than €2m where estimated). This is not legal advice.

Can we use Empcora as a white label for our shop clients?

With the agency plan you manage several domains for your clients and can export white-label PDFs with your logo. Multi-tenant management is included. Current conditions can be found on the pricing page.

How often can a shop be scanned?

Empcora offers recurring scans (monitoring) as well as single scans. New products can be scanned via the API immediately after being created. Current plans and intervals can be found on the pricing page.

Does Empcora also work for multilingual shops?

Yes. Empcora scans DE, EN, FR and NL natively. Other languages are checked via automatic translation of the terms found. A separate report is created per language.

EmpCo Directive 2026

Complete guide to EU 2024/825

Prohibited terms

All 146 critical greenwashing terms

Industry risks

19 industry profiles with typical claims

Plans & pricing

Audit from €49, monitoring from €19/mo